Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I cannot log into iOS Firefox with my username and password, but can in Windows

  • 1 antwurd
  • 2 hawwe dit probleem
  • 11 werjeftes
  • Lêste antwurd fan guigs

more options

I'm using an iPad with iOS 9.1

I'm using an iPad with iOS 9.1

Alle antwurden (1)

more options

Two troubleshooting questions for you:

  1. Are you using sync and are you logged in? IF so remove the account and log back in after clearing cookies.
  2. Are you logged in on another browser? This should not affect it, but clearing cookies is what I recommend if a failed attempt page is cached.