Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New Sync not working (/questions/1007210)

  • 2 antwurd
  • 1 hat dit probleem
  • 8 werjeftes
  • Lêste antwurd fan Scorpiopt115

more options

my laptop motherboard died and wen i installed firefox on the new pc and log in on sync , it doesnt sync anything at all both laptop and pc had same firefox version

my laptop motherboard died and wen i installed firefox on the new pc and log in on sync , it doesnt sync anything at all both laptop and pc had same firefox version

Keazen oplossing

Sync is not a backup it is meant to sync and merge data between two profiles. Unfortunately unless there is a local back up of the profile the data will no longer sync. If the profile is present, it is possible to unattach the account by :

  1. clicking on the Firefox icon and on the attached account and selecting "Disconnect"
  2. (Note: make a back up if you do not have one already: Back up and restore information in Firefox profiles )
  3. then log back in about:preferences#sync
Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

more options

Keazen oplossing

Sync is not a backup it is meant to sync and merge data between two profiles. Unfortunately unless there is a local back up of the profile the data will no longer sync. If the profile is present, it is possible to unattach the account by :

  1. clicking on the Firefox icon and on the attached account and selecting "Disconnect"
  2. (Note: make a back up if you do not have one already: Back up and restore information in Firefox profiles )
  3. then log back in about:preferences#sync
more options

Really smart idea erasing sync data wen you reset password NOT Of course there is no local backup if i lost everything there , wont use firefox anymore that's for sure , how such stupid decision was made is unbelievable