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Firefox is crashing every time I receive a Facebook message (Private message)

  • 1 réponse
  • 2 ont ce problème
  • 10 vues
  • Dernière réponse par kobe

RicherPhoto
RicherPhoto
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No other tabs open or when others are open.

No other tabs open or when others are open.

Toutes les réponses (1)

kobe
kobe
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.