Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Constantly having to clear cache

  • 3 réponses
  • 9 ont ce problème
  • 7 vues
  • Dernière réponse par mvpshaq32

more options

I constantly have to clear FF's cache whenever webpages don't load properly. It has been a problem for a while now (many months) and there is still no solution.

I've tried resetting the browser to factory settings and the problem persists.

I constantly have to clear FF's cache whenever webpages don't load properly. It has been a problem for a while now (many months) and there is still no solution. I've tried resetting the browser to factory settings and the problem persists.

Toutes les réponses (3)

more options

Make sure you not running Firefox in (permanent) Private Browsing mode.

If you not using Private Browsing Mode

  • Tools > Options > Privacy > History>
  • Firefox will: "Use custom settings for history":
  • Select: [x] Accept Cookies from sites
    • Accept third party cookies: "From Visited"
  • Keep until "They Expire"
  • Deselect: [ ] "Clear history when Firefox closes"
  • https://support.mozilla.org/kb/Clear+Recent+History

If you use cleanup software like CCleaner then check the settings for the Firefox application.

________________________________________________________________________________


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

more options

Do you have a Samsung PC with Samsung Support Center installed?

more options

Ughhh. I do indeed have one!

Thanks! I have removed it and hopefully the issue should be resolved.