Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Can't play HBO GO videos on Firefox

  • 1 réponse
  • 33 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

Greyracer
Greyracer
more options

Have talked a LOT to AT&T; they can't figure it out. HBOGO plays fine on IE, but not at all on Firefox. The HBOGO site loads and signs me in. When I click on a video, I get a popup: Video Player Error try later D-1006. I've re-installed newest Firefox and Flash versions. Flash is listed on my FF plug-ins.

Have talked a LOT to AT&T; they can't figure it out. HBOGO plays fine on IE, but not at all on Firefox. The HBOGO site loads and signs me in. When I click on a video, I get a popup: Video Player Error try later D-1006. I've re-installed newest Firefox and Flash versions. Flash is listed on my FF plug-ins.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 r800
  2. Shockwave Flash 11.7 r700
  3. Shockwave Flash 11.4 r402

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\