Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How do I fix Application error "The instruction at 0x77a42245 referenced memory at 0x77f174e8. The memory could not be read"

  • 1 réponse
  • 10 ont ce problème
  • 6 vues
  • Dernière réponse par cor-el

Firefoxbabe100
Firefoxbabe100
more options

I updated my Firefox to 19.1 and since then Firefox will not respond and gives the following error message ""The instruction at 0x77a42245 referenced memory at 0x77f174e8. The memory could not be read. Clic on OK to terminate the program. When you click OK then Firefox crashes. How do I fix this please?

I updated my Firefox to 19.1 and since then Firefox will not respond and gives the following error message ""The instruction at 0x77a42245 referenced memory at 0x77f174e8. The memory could not be read. Clic on OK to terminate the program. When you click OK then Firefox crashes. How do I fix this please?

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: