Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

How do I recover my bookmarks from my sync account without recovery key?

  • 4 réponses
  • 3 ont ce problème
  • 13 vues
  • Dernière réponse par johnnywhk

more options

I lost my old Mac computer already and so do not have my "recovery key" anymore. Is there any way to recover my bookmarks set up previously with my sync account? Thanks.

I lost my old Mac computer already and so do not have my "recovery key" anymore. Is there any way to recover my bookmarks set up previously with my sync account? Thanks.

Solution choisie

Sorry, without your Recovery Key / Sync Key your data is useless and can't be retrieved from the Sync Server, That "Key" is the encryption algorithm for your data when that data is off your computer - while traveling across the internet to and from the Sync Server and while on the Sync Server. It is a randomly generated "Key" that only you ever see or have access to.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

Solution choisie

Sorry, without your Recovery Key / Sync Key your data is useless and can't be retrieved from the Sync Server, That "Key" is the encryption algorithm for your data when that data is off your computer - while traveling across the internet to and from the Sync Server and while on the Sync Server. It is a randomly generated "Key" that only you ever see or have access to.

more options

Sorry to hear that... I was hoping there would be a solution... it is a disappointment to lose all my bookmarks for the past few years :(

more options

The sync key is only used locally to encrypt your data before it is send to the sync server, so without the sync key that data has become useless and couldn't be decrypted even if you could access it (which isn't allowed). You should always immediately make a backup copy of the sync key as soon as you set up a sync account.

more options

Thank for the reply. I got the point. Guess it is important for users to keep the "recovery key" in a secure way (probably separate from the computer they are using), because if they lose it, there is no way to recover it even with their own sync account ID/password...