Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox does not recognize my new HP printer 6700 wireless...

  • 2 réponses
  • 11 ont ce problème
  • 4 vues
  • Dernière réponse par anniecat

anniecat
anniecat
more options

From what I've been able to research...the Firefox firewall seems to be the culprit. Running McAfee security as well in WIndows 7. Have not been able to print wirelessly. It might be the McAfee firewall or the Windows firewall. Just how many firewalls does one need?

From what I've been able to research...the Firefox firewall seems to be the culprit. Running McAfee security as well in WIndows 7. Have not been able to print wirelessly. It might be the McAfee firewall or the Windows firewall. Just how many firewalls does one need?

Toutes les réponses (2)

FireChemist
FireChemist
more options

Hi! I understand this is a new printer. Does Windows recognize the new printer at all?

First, you should be able to see your new printer if you go to

  • Start > Control Panel > Devices and Printers

If it does, make sure Firefox is printing to your new printer and not your old printer.

  1. Open Firefox
  2. Ctrl-p
  3. Make sure the name of the printer is the one assigned to your new printer
anniecat
anniecat Auteur de la question
more options

Yes the printer is recognized by both windows and firefox...but still no printing. thanks for trying!