Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Video in Firefox

  • 7 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par jonzn4SUSE

more options

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything. Win11 Version 126.0.1 (64-bit)

Toutes les réponses (7)

more options

Show the issue. Provide steps to replicate and links. Help us help you.

Cela vous a-t-il été utile ?

more options

I'll try to "show" the issue but that is the problem, there is nothing to show. Here's an example. In Firefox go to https://www.foxnews.com/video/6348924731112 Clicking the "Arrow" on the video screen produces nothing ... no error ... nothing.

Now, use Chrome and go to https://www.foxnews.com/entertainment/reese-witherspoons-real-name-even-confuses-her-co-stars-oh-thats-right

Clicking the "Arrow" on the (same article) video screen causes it to run. Same for other browsers.

Am I misconfigured in Firefox somewhere?

Cela vous a-t-il été utile ?

more options

It works for me. see screenshot You could post a full browser screenshot showing the page like mine. Did you try Firefox in Troubleshoot Mode?

Cela vous a-t-il été utile ?

more options

Thanks for looking. I get that "image" too but the video does not run. I tried "Troubleshoot Mode" as you suggested allows the video to play. I guess this means one of my plugins/extensions must be the culprit.

I'll try disabling them and enabling one at a time to see if I can find the offending source.

Cela vous a-t-il été utile ?

more options

It works if I click the permissions icon on the address bar and allow audio and video. See also "Tools -> Page Info -> Permissions"

Cela vous a-t-il été utile ?

more options

It's apparently a permission thing. When I cut off UBlock the video plays, otherwise it does not work on Firefox.

Thank you all for your help.

Cela vous a-t-il été utile ?

more options

Glad to hear you found the issue. Mark it as resolved and have a nice day if no further questions.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.