Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

firefox crash

  • 5 réponses
  • 0 a ce problème
  • 22 vues
  • Dernière réponse par James

more options

why does firefox constantly crash? At least once or twice per day. Poor quality

why does firefox constantly crash? At least once or twice per day. Poor quality

Toutes les réponses (5)

more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

Cela vous a-t-il été utile ?

more options

Who keeps a record of every Firefox crash?? It would be as long as my arm. The site stinks

Cela vous a-t-il été utile ?

more options

Do get the crash reporter or are that tab crashes (Gah. Your tab just crashed)?

Cela vous a-t-il été utile ?

more options

Is this supposed to be intelligible English or a post from someone on crack?

Cela vous a-t-il été utile ?

more options

jack bellis said

Who keeps a record of every Firefox crash?? It would be as long as my arm.

TyDraniu posted how to go to the page in Firefox that lists crash reports you have sent. Just type about:crashes (with a colon : ) in the Location (address) bar like you would type in say www.example.com

You can also type in about:about to get a page that lists all about: urls for the version of Firefox.

If you can list the recent submitted crash reports that have bp- then somebody here may be able to tell you what the cause of the Firefox crashes and such.


Here is a KB article about the Mozilla crash reporter. https://support.mozilla.org/en-US/kb/mozillacrashreporter

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.