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failed to update firefox.. so frustrated..

  • 2 réponses
  • 0 a ce problème
  • Dernière réponse par Paul

dj3642a
dj3642a
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something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??
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Toutes les réponses (2)

cor-el
cor-el
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  • Top 10 Contributor
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Are you using NordVPN as this software has been suspected to cause issues with updating?

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Paul
Paul
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  • Top 10 Contributor
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Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

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