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Youtube appears blank

  • 4 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

cperche06
cperche06
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Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help.

Thank you

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help. Thank you
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Solution choisie

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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UPDATE: You can also clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Last step if needed, you can refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

What security software are you running?

What version of Windows? If pro, try this and see if you have the same issues. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Modifié le par jonzn4SUSE

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zeroknight
zeroknight
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Solution choisie

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

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cperche06
cperche06 Auteur de la question
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Thank you both for your answer ! Refreshing the profile did the trick ! Removing history did nothing. It was working properly on a new profile, so I refreshed following your advices and it works now.

Thank you !!

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for issues with Storage (indexedDB).

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