Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Gah. Your tab just crashed.

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

I'm not a computer whiz - all I speak is English! I have Firefox 121.0. When loading my bank website, I get over and over, "Gah. Your tab just crashed." Tried looking for answers through Firefox Help, but the answers are all gobbledigook to me. Isn't there a fix for us ordinary folks who haven't made a career in computer science?

I'm not a computer whiz - all I speak is English! I have Firefox 121.0. When loading my bank website, I get over and over, "Gah. Your tab just crashed." Tried looking for answers through Firefox Help, but the answers are all gobbledigook to me. Isn't there a fix for us ordinary folks who haven't made a career in computer science?

Toutes les réponses (3)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Firefox hasn't crashed, just the tab.

more options

A tab crash (Gah. Your tab just crashed) can be hard to troubleshoot as you may not get the crash reporter.

Anything that looks relevant in the Browser Console (Ctrl+Shift+J)?