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Access to e-mail

  • 2 réponses
  • 4 ont ce problème
  • 26 vues
  • Dernière réponse par cor-el

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I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

Toutes les réponses (2)

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Can we see the issue? What email site? Did you try in safe mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

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Why do you use an old and outdated Firefox 82.0.3 version and not a more recent release (current is 119.0.1 and 115.4.0esr) ?