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Connnection settings greyed out. Cannot change proxy settings

  • 2 réponses
  • 0 a ce problème
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  • Dernière réponse par vanikutty

vanikutty
vanikutty
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Hello

Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an administrator but still greyed out. Not sure what is causing this. This is on Windows 10 and a 11 device. Do not have any GPO for firefox. Any idea how to find out what is causing it or ho wto fix it?

Hello Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an administrator but still greyed out. Not sure what is causing this. This is on Windows 10 and a 11 device. Do not have any GPO for firefox. Any idea how to find out what is causing it or ho wto fix it?
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Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can open the about:policies page to see if policies are active and if errors are reported.

You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\
  • HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\

The mere presence of the "Mozilla\Firefox\" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =>
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\
vanikutty
vanikutty Auteur de la question
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Hello Thank you for the swift response. I checked settings you specified.

about:policies says The Enterprise Policies service is inactive.

I checked the registry and Mozilla key is not there so stumped what is causing the settings not to be able to changed. Any other things I can check?