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Launch in new browser button missing after abnormal reboot

  • 2 réponses
  • 0 a ce problème
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  • Dernière réponse par Terry

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After my computer unexpectedly reboots, if I open Firefox and go to the about:profiles page, I am unable to open my other profiles. Instead there is a message saying "This profile is in use in another application and it cannot be deleted." even though these other application windows are not present.

After my computer unexpectedly reboots, if I open Firefox and go to the about:profiles page, I am unable to open my other profiles. Instead there is a message saying "This profile is in use in another application and it cannot be deleted." even though these other application windows are not present.
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Toutes les réponses (2)

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Quitting Firefox and reopening it does not fix the problem.

Completely rebooting my computer will fix the problem.

I should have tried logging out and logging back in to my account; I'll try that next time this happens.

Aside from fixing the bug, I'd appreciate it if you can suggest a workaround (such as deleting a lock file) that doesn't require me to close all the applications I have open.

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I would try deleting any lock file with Firefox closed.