Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

MP4 videos encoded with H264 say "Video can't be played because the file is corrupt"

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Denis

more options

I routinely record short screencasts with Kazam, and I can't watch my own videos after posting them on sites like GitHub because Firefox says "Video can't be played because the file is corrupt". Or for example when I upload them to sites like ezgif to convert them to a GIF, which works just fine because, well, the file is not corrupt. Other browsers like Chromium play them just fine.

Apparently the "OpenH264 Video Codec provided by Cisco Systems, Inc" is properly enabled in my system. This has been happening to me for months or years, but only today I decided to open a thread here.

There are two things here:

1. Firefox can't play the file. I'm sure there's some sort of misconfiguration on my side, or bad defaults, or a missing plugin, or similar. 2. Firefox shows a misleading message. The file is not corrupt! The root cause is something else.

Any advice on how to fix the first one?

I routinely record short screencasts with [https://launchpad.net/kazam Kazam], and I can't watch my own videos after posting them on sites like GitHub because Firefox says "Video can't be played because the file is corrupt". Or for example when I upload them to sites like ezgif to convert them to a GIF, which works just fine because, well, the file is not corrupt. Other browsers like Chromium play them just fine. Apparently the "OpenH264 Video Codec provided by Cisco Systems, Inc" is properly enabled in my system. This has been happening to me for months or years, but only today I decided to open a thread here. There are two things here: 1. Firefox can't play the file. I'm sure there's some sort of misconfiguration on my side, or bad defaults, or a missing plugin, or similar. 2. Firefox shows a misleading message. The file is not corrupt! The root cause is something else. Any advice on how to fix the first one?
Captures d’écran jointes

Solution choisie

Kazam records h264 in yuv444 which isn't supported. Convert video with ffmpeg: ffmpeg -i in.mp4 -pix_fmt yuv420p -c:a copy -movflags +faststart out.mp4

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Sorry, failed to provide links: see https://github.com/orchest/orchest/pull/1039#issue-1266073238 for example.

more options

Solution choisie

Kazam records h264 in yuv444 which isn't supported. Convert video with ffmpeg: ffmpeg -i in.mp4 -pix_fmt yuv420p -c:a copy -movflags +faststart out.mp4

Modifié le par Denis