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Firefox crashes on startup, even in troubleshoot

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par Kristen

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Hi, Firefox suddenly started crashing today. I can't load any tabs, or if I can manage to load one or two it usually crashes very soon after. I tried using troubleshoot mode, which didn't solve the problem. I also tried a clean install, which didn't fix it either. I haven't installed any new extensions or applications on my PC. Here is the latest Crash ID: bp-b7811dc4-26c3-41ab-811b-252bc0220113. Thanks!

Hi, Firefox suddenly started crashing today. I can't load any tabs, or if I can manage to load one or two it usually crashes very soon after. I tried using troubleshoot mode, which didn't solve the problem. I also tried a clean install, which didn't fix it either. I haven't installed any new extensions or applications on my PC. Here is the latest Crash ID: bp-b7811dc4-26c3-41ab-811b-252bc0220113. Thanks!

Solution choisie

UPDATE: The problem magically fixed itself after a couple of hours. No idea why

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Solution choisie

UPDATE: The problem magically fixed itself after a couple of hours. No idea why