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Firefox not working

bogatkev
bogatkev
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Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset Firefox page I get a white screen. I've tried:

  • Resetting Firefox (couldn't make it there)
  • Uninstalling Firefox and reinstalling it
  • Uninstalling Firefox, deleting all of the Mozilla/Firefox files on my computer and reinstalling it

Is there an anything I can do besides reinstalling Windows?

Firefox has completely stopped working on my laptop and literally the only thing I can do is open it up. If I try to go to a website, go to the settings, go to the reset Firefox page I get a white screen. I've tried: *Resetting Firefox (couldn't make it there) *Uninstalling Firefox and reinstalling it *Uninstalling Firefox, deleting all of the Mozilla/Firefox files on my computer and reinstalling it Is there an anything I can do besides reinstalling Windows?

Solution choisie

I don't know whether you have installed or uninstalled any other software recently, but earlier this year Firefox suddenly got more sensitive to changes in the shared Visual C Runtime files. Please see the following thread for a suggestion: https://support.mozilla.org/questions/1326304

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Solution choisie

I don't know whether you have installed or uninstalled any other software recently, but earlier this year Firefox suddenly got more sensitive to changes in the shared Visual C Runtime files. Please see the following thread for a suggestion: https://support.mozilla.org/questions/1326304