Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox 84.0 crashes when trying to install electronic ID from card reader

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Scribe

nicola.pellicciotti
nicola.pellicciotti
more options

Since the update of Firefox 84.0 I've been unable to use my card reader with a PKCS11 card to login into sites requesting an electronic ID identification. I'm on MacOS 10.15.7 with a Bit4id card reader. The problem is that when I try install the certificate into Firefox in Preferences -> Privacy and Security -> Certificates - Security Devices, Firefox freezes and I must force the closing. At restart, Firefox freezes again and I must restart it using the refresh option, that is I have to cancel all the personalizations and application of add-ons. The dynamic library that Firefox fails to load is libbit4xpki.dylib. The card reader and the card itself are working fine and I can use them with no problem in other browsers. Is anyone having this issue since the update? Any solution??? Thanks everybody! Nick

Since the update of Firefox 84.0 I've been unable to use my card reader with a PKCS11 card to login into sites requesting an electronic ID identification. I'm on MacOS 10.15.7 with a Bit4id card reader. The problem is that when I try install the certificate into Firefox in Preferences -> Privacy and Security -> Certificates - Security Devices, Firefox freezes and I must force the closing. At restart, Firefox freezes again and I must restart it using the refresh option, that is I have to cancel all the personalizations and application of add-ons. The dynamic library that Firefox fails to load is libbit4xpki.dylib. The card reader and the card itself are working fine and I can use them with no problem in other browsers. Is anyone having this issue since the update? Any solution??? Thanks everybody! Nick

Toutes les réponses (1)

Scribe
Scribe
more options

Hi, very sorry, but this is a known bug which is currently being investigated and hopefully will be fixed soon. https://bugzilla.mozilla.org/show_bug.cgi?id=1682881

You can check for new releases here https://www.mozilla.org/firefox/releases/