Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

firefox crashes

  • 1 réponse
  • 1 a ce problème
  • 24 vues
  • Dernière réponse par pjlueck

more options

My FireFox browser crashes..... 4 different ways.... one tab at a time, all tabs, all windows, and program crash.... All way too often.

what do I do?

Pat Lueck

My FireFox browser crashes..... 4 different ways.... one tab at a time, all tabs, all windows, and program crash.... All way too often. what do I do? Pat Lueck

Toutes les réponses (2)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Report ID Date Crashed eb60cd14-02a7-482c-9b1b-2a491fa4332c 9/9/2020, 9:42 PM 5c03efdc-346d-4ddd-a1ae-c4ff180c2493 9/9/2020, 8:11 PM c05ff394-a2aa-4488-9d0a-f1818a1fc36e 9/9/2020, 4:59 PM e7051f76-aecd-404a-903b-ea6ea0a668dc 9/8/2020, 4:10 PM ceaa1fa7-14a1-4a1c-88c2-1ab976e3b6b9 9/8/2020, 4:09 PM 5fff7148-b3b6-4f2b-bc2b-d9e58e3eed26 9/8/2020, 3:58 PM 923e588e-4cbe-493e-a383-e4030a68c5e7 9/7/2020, 8:47 PM f93081e9-6375-487a-ac26-dfeafe05d724 9/7/2020, 4:01 PM 9ce7fbd9-6222-4712-9b1e-a61897a7b97c 9/7/2020, 4:01 PM 33396dbf-2abf-4e0c-90ad-e666f2c45cc3 9/7/2020, 3:59 PM ed67ad0c-7cab-47ba-a432-9fcce06842aa 9/5/2020, 3:58 PM 0e247966-35cd-43fe-a615-4bfa05469f4f 9/5/2020, 3:30 PM 1cf8b102-91bf-4370-b00f-e963c0c37441 9/5/2020, 3:00 PM cb048aca-bc86-4770-afe2-6ad984a5a9c2 9/5/2020, 3:45 AM