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Trying to open the Firefox web browser

  • 2 réponses
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par pwruzr01

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I keep clicking on the icon for the web browser and it will not open. I have done a virus scan, emptied all junk files, rebooted the computer, and the web browser still will not open. I even went to your web site and downloaded a fresh copy, and installed it, and it still will not open....sorry for being so long winded.....

I keep clicking on the icon for the web browser and it will not open. I have done a virus scan, emptied all junk files, rebooted the computer, and the web browser still will not open. I even went to your web site and downloaded a fresh copy, and installed it, and it still will not open....sorry for being so long winded.....

Toutes les réponses (2)

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can you be more specific of what device and version or O.S. this is occurring on??

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ok try this right click on icon and click open file location..and tell me where it is ..