Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Trying to open the Firefox web browser

  • 1 réponse
  • 3 ont ce problème
  • 10 vues
  • Dernière réponse par Paul

more options

I keep clicking on the icon for the web browser and it will not open. I have done a virus scan, emptied all junk files, rebooted the computer, and the web browser still will not open. I even went to your web site and downloaded a fresh copy, and installed it, and it still will not open....sorry for being so long winded.....

I keep clicking on the icon for the web browser and it will not open. I have done a virus scan, emptied all junk files, rebooted the computer, and the web browser still will not open. I even went to your web site and downloaded a fresh copy, and installed it, and it still will not open....sorry for being so long winded.....

Toutes les réponses (1)

more options

Hi

Just to clarify, are you talking about Firefox for Android, or Firefox on a desktop computer?