Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Reload fails

  • 2 réponses
  • 1 a ce problème
  • 17 vues
  • Dernière réponse par cor-el

Richard_Gamester
Richard_Gamester
more options

As a web developer, I frequently have to "reload" a page, but unfortunately this is fairly useless.

It was a pain before, but I then only had to go to: Options > Privacy & Security and click clear cache.

However, Mozilla has moved it: 

Options >  > Privacy & Security > Cookies & Site Data  - Clear Data > Uncheck the Cookies > Clear Data

It is also VERY DANGEROUS as you could easily clear all your cookies by mistake

This is a real PAIN when the reload button should do this for me! Yes, even reloading the CSS and Java Script files!

Please can someone either make the Clear Cache easier to access, or better still fix the reload button so it works!

Thanks. Richard Gamester

As a web developer, I frequently have to "reload" a page, but unfortunately this is fairly useless. It was a pain before, but I then only had to go to: Options > Privacy & Security and click clear cache. However, Mozilla has moved it: Options > > Privacy & Security > Cookies & Site Data - Clear Data > Uncheck the Cookies > Clear Data It is also VERY DANGEROUS as you could easily clear all your cookies by mistake This is a real PAIN when the reload button should do this for me! Yes, even reloading the CSS and Java Script files! Please can someone either make the Clear Cache easier to access, or better still fix the reload button so it works! Thanks. Richard Gamester

Solution choisie

As the reload button doesn't work, let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Would Ctrl + Shift + R work for you  ?

See : https://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Also : https://en.scratch-wiki.info/wiki/Help:Hard_Refresh

In case you'd like to submit feedback about your wish to make the Clear Cache easier to access :

https://qsurvey.mozilla.com/s3/FirefoxInput/

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

McCoy
McCoy
more options

Solution choisie

As the reload button doesn't work, let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Would Ctrl + Shift + R work for you  ?

See : https://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Also : https://en.scratch-wiki.info/wiki/Help:Hard_Refresh

In case you'd like to submit feedback about your wish to make the Clear Cache easier to access :

https://qsurvey.mozilla.com/s3/FirefoxInput/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You are doing a reload and bypass the cache?

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

You can also leave the developer toolbox open and disable the HTTP cache via the settings page (F1).