Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Latest Update Failed and made my current version inoperable. I deleted Firefox. I downloaded the installer.

  • 1 réponse
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par Shadow110

more options

I disabled my firewall. I run the installer and nothing happens. Windows 10, Norton Firewall

I disabled my firewall. I run the installer and nothing happens. Windows 10, Norton Firewall

Toutes les réponses (1)

more options

Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Note if your Profile is damaged you may need to create another :

Please let us know if this solved your issue or if need further assistance.