Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

after last update using window 7 can not put in a sleep mode

  • 1 réponse
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par Shadow110

more options

Put in sleep mode screen will sleep first but then the cpu will not sleep it will turn it self back on. Was having problem a few days before the update that foxfire was having trouble starting after a sleep mode. I had to take the cpu down and back up.

Put in sleep mode screen will sleep first but then the cpu will not sleep it will turn it self back on. Was having problem a few days before the update that foxfire was having trouble starting after a sleep mode. I had to take the cpu down and back up.

Toutes les réponses (1)

more options

I do not know. Seen same issue on a Win 10 and it had it's Bios all out of wack and needed to go through and reset it back up and a Refresh of Windows. Corrupted files can do that. If started before then it was not the update causing that issue.

"I had to take the cpu down and back up. " I have no idea what this means.

Can check and do a reinstall :

Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.