Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

cant download attachments in hotmail/outlook

  • 1 réponse
  • 3 ont ce problème
  • 8 vues
  • Dernière réponse par Shadow110

hassanmo
hassanmo
more options

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

Toutes les réponses (1)

Shadow110
Shadow110
more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall using the Full Version Installer Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.