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Firefox crashes

  • 2 réponses
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par FredMcD

cincykygal
cincykygal
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Will not open after uninstalling and re-installing latest version 50.1.0 won't open in safe mode. endless loop of firefox crashed dialog box. I have upload the crash report. Crash ID: bp-fa31403e-8e75-4a33-b05b-923e72170123

Will not open after uninstalling and re-installing latest version 50.1.0 won't open in safe mode. endless loop of firefox crashed dialog box. I have upload the crash report. Crash ID: bp-fa31403e-8e75-4a33-b05b-923e72170123

Toutes les réponses (2)

philipp
philipp
  • Moderator
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hi cincykygal, thanks for providing a crash id. this crash is caused by the websense security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

FredMcD
FredMcD
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Update your Websense program. If the problem continues, disable it.