Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages (see below) re battery life.
Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when web browsing with Microsoft Edge* The recommended browser for Windows 10
Thank you, Gladys
Solution choisie
This is not a natural message from Firefox, nor does it make sense for a desktop browser, even though Firefox runs on notebooks and laptops as well, of course. According to this page, it’s probably just some advert trying to force you to use Edge. I’m not entirely sure, but don’t think it’s offered by Microsoft. If it’s only a banner, it’s not really dangerous, but pop-up messages could indicate malware.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
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Solution choisie
This is not a natural message from Firefox, nor does it make sense for a desktop browser, even though Firefox runs on notebooks and laptops as well, of course. According to this page, it’s probably just some advert trying to force you to use Edge. I’m not entirely sure, but don’t think it’s offered by Microsoft. If it’s only a banner, it’s not really dangerous, but pop-up messages could indicate malware.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Thanks!