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Pages stop loading, no error message
Recently my Firefox browser will seemingly decide that loading a page is too much effort and just give up. There are no error messages, and no loading icon. If it is on a new tab, opening the tab will display a blank page (although the address bar still shows the address), and the attempt doesn't even show up in history. Most times I can just click on the address bar and press enter to load the page again, and it will work. Sometimes buttons on the webpage will not respond, and I have to reload the page. With pages like Facebook and a Google Image search that have many links, I get different errors. A Google Image search will sometimes display blank images, sometimes the tile-view of images will work but clicking on an image will not load single image view or links, and at the same time the cursor may or may not change from pointer to finger-select when hovering over an image. Facebook will load the feed up to a point, then have a blank feed image as if it were loading, but nothing will happen. Downloads can halt and fail randomly, requiring multiple restart attempts.
I've not experienced these problems with other browsers, I've run virus scans, and troubleshooted my internet connection. Internet speeds are in the 80-110 megabits range, and other internet connections do not have this problem.
Toutes les réponses (1)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.