Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox downloads a file but fails to save it. FF 43.0.1

  • 1 réponse
  • 2 ont ce problème
  • 12 vues
  • Dernière réponse par cor-el

Kvoter
Kvoter
more options

The file is a driver from Nvidia, it's > 300MB so I can see that the whole file downloads before Firefox says 'failed' - the progress bar reaches 100%.

IE has no problem downloading the file from the very same link - which then runs fine.

This isn't the first time this has happened.

Firefox creates the temp file and the empty file in the download folder as normal.

Trying a 2nd time doesn't work - based on previous failed downloads.

The problem seems to be some kind of file handle lock issue type thing. The file is 100% complete, I even managed to checksum the '.part' file and it was correct for the driver file.

Win7 64bit Firefox 43.0.1 Download Manager

No I will not reinstall Firefox, it is heavily customised and reinstalling it from scratch would take hours of tweaking. I'll just have to copy the .part file and rename it manually in the future until this is fixed.

The file is a driver from Nvidia, it's > 300MB so I can see that the whole file downloads before Firefox says 'failed' - the progress bar reaches 100%. IE has no problem downloading the file from the very same link - which then runs fine. This isn't the first time this has happened. Firefox creates the temp file and the empty file in the download folder as normal. Trying a 2nd time doesn't work - based on previous failed downloads. The problem seems to be some kind of file handle lock issue type thing. The file is 100% complete, I even managed to checksum the '.part' file and it was correct for the driver file. Win7 64bit Firefox 43.0.1 Download Manager No I will not reinstall Firefox, it is heavily customised and reinstalling it from scratch would take hours of tweaking. I'll just have to copy the .part file and rename it manually in the future until this is fixed.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This more likely a problem with security software rather than a problem with Firefox.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.