Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Videos don't play, FF 41.0.2

  • 1 réponse
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par guigs

more options

After the update to Firefox 41.0.2, I've had continual problems with videos not playing on any web site.

Initially I upgraded my version of Flash, and this solved the problem. But a week later, and in the middle of the day, videos wouldn't play. Again, I updated Flash, and this solved the problem.

And again right now -- after only a week, and after playing videos OK all through the day, suddenly videos don't play, without warning -- just an endless loading symbol on everything.

Do I need to go through the process of updating Flash *every* time this happens from now on?? And on an almost weekly basis, just for videos to function in this version of this browser? This has never happened in any previous version of Firefox that I've ever used. This is a serious pain.

After the update to Firefox 41.0.2, I've had continual problems with videos not playing on any web site. Initially I upgraded my version of Flash, and this solved the problem. But a week later, and in the middle of the day, videos wouldn't play. Again, I updated Flash, and this solved the problem. And again right now -- after only a week, and after playing videos OK all through the day, suddenly videos don't play, without warning -- just an endless loading symbol on everything. Do I need to go through the process of updating Flash *every* time this happens from now on?? And on an almost weekly basis, just for videos to function in this version of this browser? This has never happened in any previous version of Firefox that I've ever used. This is a serious pain.

Toutes les réponses (1)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!