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Firefox crashes

gibisco
gibisco
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PC - windows 7 pro, service pack 1, fully updated Intel i7 , 8 Gb ram, 64 bit os I love Firefox but it started blocking for some seconds at once on a while and since yesterday it started crashing and now it even do not start crashing immediately Tried reinstalling completely after cleaning all files and directories related but still do not work, do not start in safe mode. Checked with malaware no spyware in my PC

Last crash file content: 1445418366

thank you very much for your support

PC - windows 7 pro, service pack 1, fully updated Intel i7 , 8 Gb ram, 64 bit os I love Firefox but it started blocking for some seconds at once on a while and since yesterday it started crashing and now it even do not start crashing immediately Tried reinstalling completely after cleaning all files and directories related but still do not work, do not start in safe mode. Checked with malaware no spyware in my PC Last crash file content: 1445418366 thank you very much for your support

Toutes les réponses (1)

the-edmeister
the-edmeister
  • Moderator
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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.