Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 3 réponses
  • 5 ont ce problème
  • 10 vues
  • Dernière réponse par sallyjg

more options

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Solution choisie

Toutes les réponses (3)

more options

Solution choisie

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Thanks to you both! So far it seems that disabling the protected mode is working... I was able to get into the crossword without a crash of either the Flash Player or Firefox. If I have the problem again, I'll try try the additional suggestions from FredMcD.