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cannot get online with firefox 5 OR uninstall it

  • 5 vastausta
  • 5 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja limeylady

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I cannot get online with firefox 5. When I try to uninstall it I am told to close firefox, as it will not even open I cannot close it.

I cannot get online with firefox 5. When I try to uninstall it I am told to close firefox, as it will not even open I cannot close it.

Valittu ratkaisu

Kaikki vastaukset (5)

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What error message do you get?

What happens why you try to close it?

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I appreciate your suggestions but they ALL depend on being able to open Firefox even in "safe mode" I cannot even open firefox to implement the suggestions

Muokattu , muokkaaja limeylady

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Valittu ratkaisu

See Firefox won't start - find solutions if Firefox won't open.

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Thank you feer56. Closing Firefox through the task manager seems to have solved the problem for now. I appreciate the help.