Thunderbird Support Forum

I recieved emails from Microsoft to update Authentication to Oauth as support for basic authentication will soon cease. Whilst I have not been experiencing any issues, after following the instructions, also provided here:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202,

I now have an unusable Thunderbird client.

This is because I am having to keep authenticating my outlook accounts (I have about ~100 email accounts). They pop up one after the other for each account.

I believe I went through all the troubleshooting steps but to no joy.

I did notice however, when the "Enter your credentials....." pop up box appears and I go through the motions of authenticating my account and TB against my Microsoft account, the following entry appears under the Settings > Saved Passwords > Saved Logins > "Provider" column for that account:

oauth://login.microsoftonline.com (https://outlook.office.com/IMAP.AccessAsUser.All https://outlook.office.com/POP.AccessAsUser.All https://outlook.office.com/SMTP.Send offline_access)

The credentials include a very long auto generated password starting similar to "M.C533_BAY.0.U.-........"

A couple of things to note now regarding the oauth entry:

1. It possibly does not always get created when re-authenticating 2. After quitting TB and then re-launching TB, it dissapears

So the solution would be to somehow ensure this entry is created and it sticks even after quitting TB, since for those accounts that include this I do not have get the "Enter your credentials....." pop up box.

Is this something TB can investigate?

Email source below -- in HTML mode the hyerlink is not being shown highlighted. Switching to Text mode it does show the hyperlink. So appears to be a bug in the HTML parser. Received: from 127.0.0.1

by atlas-production.v2-mail-prod1-gq1.omega.yahoo.com pod-id atlas--production-gq1-64dcb4f976-zgfxg.gq1.yahoo.com with HTTP; Mon, 1 Jul 2024 12:09:10 +0000

Return-Path: <you@you.com> X-Originating-Ip: [192.168.1.1] Received-SPF: pass (domain of aol.com designates 66.163.188.147 as permitted sender) Authentication-Results: atlas-production.v2-mail-prod1-gq1.omega.yahoo.com;

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DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1719835749; bh=XKbcT7vMua+ZdJprHvYY6Ymf8Sz1pLFATgl3eZafyII=; h=Date:From:To:From:Subject:Reply-To; b=Yn1G7GJKx5jxTys0q7eorTpR90Ag2iszDQe7qit7LhBh79+NJP4yjbe+8YJwO3YL62k4XjjqFg2rpo1JvO2FkGoSVyRCYsAHu3igjVUn/Re+gkZZBwQqJroyy/C0v6LumDozNylZ7aPDcYZIxBU227rxtYWw7qJul4sppXlmdOUBG+czLOn4cKJf+i96xBKzBTtC+lyC/wzR5mQhrFBy7Y2pBJ3aupY/TiSVTFrVaexPQlwN3JPqk7uSaNKMGw1Ar5Je5IHBankzM4ZO4eZzYJIL/Sp8YHbp3BJFIUQEmMf+fUCYWdluvAKoWDEqaX5mptJtzduj5Np89tHR3JzIRQ== X-SONIC-DKIM-SIGN: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1719835749; bh=C1xBqv6c9jd4lmfuJZRQiIW+tWP9KGVbtlarz6VgmzM=; h=X-Sonic-MF:Date:From:To:From:Subject; b=C/7w7u/VI4ZeWLAYeGVvTxk/Fjllqy3GPYIhRu4Mg8NgEk/HRLlUBzY9gW51EdrP3nRnFTBPOpHCb4mdxeDJRzFL4gxJX44AuZpf3IKOaWqz2CkzUhwa98azr+5mP522Moikolk4+QYX7F5mY81ORenr3354QswSOYo+6kEeSVBwuKTWctT6YwXXXdZZiVNKzL9CJrlqANHyZpnMo0nIouWz1NG/QFLJot4qO4to06Tbc8PkMkuESMcY9O4p4eLxftpG/Rf/Wl/b3oqe3KBkO9Y9wG4R9mkqpe8xdiRBrU3VlS57D4I0qC9WFnOKubJIc+Bt9v8X/1xjsiY0GNOa9A== Message-ID: <818246409.1754915.1719835749727@aol.com> X-YMail-OSG: 5vl6ersVM1meSLA8FCqxjeYJWxlCPM3SYMrKxp._91Wq7.C_8AgXsBQFEkL_KEn

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My many message filters were lost in updating to 115, and it has taken much time to reconstruct the new layout to be usable. If this was AI generated, it is a poor outcome.

I posted this the other day and have had no reply or I maybe cannot find the thread. Please help.

I cannot send messages from Thunderbird since it was last updated on my pc. Version 115.12.2 (32 bit). I have checked the server settings and they have not changed in years. I have been in touch with Virgin Media, my service provider, and I can send emails when logged on to my account and not involving Thunderbird. I can also send emails from my mobile phone using Gmail. The issue would seem to be with Thunderbird and this recent update. Please point me in the right direction, bearing in mind I am not particularly computer literate.

After Thunderbird update 115.12.2(20240621154414) was installed on my PC on the 25/6/2024 I am unable to receive emails. I continue to get an error message on account noeljc@optusnet.com.au (IMAP)

   Connection to server mail.optusnet.com.au timed out.

or Failed to connect to server mail.optusnet.com.au. I have looked thru all the forums and tried various solutions without success including extending the setting for mailnews.tcptimeout to 3000. I have checked and validated my account server settings are as recommended by my ISP(Optus) are correct for authenticated emails. I even turned off my Norton VPN completely to no avail even though I use Split tunnelling to allow Thunderbird thru it as an exclusion. It appears to me there maybe a bug in the last Thunderbird update causing this. I have had this issue in the past at various times intermittently but it has always seemed to correct itself. I have been in contact with my ISP(Optus) regarding this error and all they could say was to logon to email server via webmail and did not offer any other solution. It appears there is a communication breakdown between my PC and the Email server somewhere. As I stated this only happened after the last Thunderbird update on my PC on 25/6 as it was working up until 24/6. I also have another optus email account for my wife on Thunderbird which has the same error messages. Could the Mozilla gurus please advise what to do.

I am unable to read or reply to emails. And when I close the email it shows it as still unread. I have tech support with Best Buy Geek Squad. They were unable to help, but said there was a glitch with the email program. Also is there a phone # I can call. I work from home and my email is my lifeline. Please help!

Thanks, David Lipscomb [ edited .. @bellsouth.net and phone# from public support forum]

I've had thunderbird running on my desktop for many years. I tried setting it up identically on my android and it doesn't work. I'm not sure what I'm doing wrong as I run the server side as well. How do you get thunderbird to accept no username or password for the outbound server? I'm using postfix and it only accepts outbound email from my ip address.

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

It has stopped working. Starting 2 weeks ago, Thunderbird keeps saying "Login to server imap.aol.com with username stuart_jones@verizon.net failed." I don't know what to do.

Hello,

When the primary password window opens and I click Cancel, can that window close AND can it prevent Thunderbird from opening?

Example: what if I bring my pc to a repair shop and they open thunderbird and click Cancel on the primary password window. They can See my previously viewed email. I do not want them to see those. Clicking Cancel AND closing Thunderbird would prevent them from seeing emails.

Could this be a future enhancement?

Thanks

Jim

I have always kept old emails in the LOCAL folders for security reasons not having all my info on a server somewhere that could be comprimized/stolen/scammed. I am now on Yahoo and have heard security is not the best so I am not sure I want to put all these files on their servers. Now, however, as my PC is getting old I am afraid it could crash, I assume I would loose all those emails-correct?. If I go into my TB Profile and find the Mail/Local Folder I can copy and paste it to a flash drive. Would that be the recommended way to back up? If I did this process a month from now would it, like a file, ask me to overwrite what is already there and add anything new? If my PC did crash, could I do the reverse and copy and paste that flash drive Local folder into my new TB profile? Thank You.

Hi, Set up a thunderbird account on advices from experts due to current issues with BT Email in UK. Have set up an account which is working but the contacts are corrupted? In personal address book loads of hash tags and symbols with no details. In Mac OS x has names but most only have telephone numbers. Also have multiple names for same contact as I tried to download again! I use an Apple IMac PC. Is there any easy way to remove all contacts and what is the best way to try again and get contacts to import with full information? I am not very Techy so plain English with any solution would be appreciated. Still have BT account and downloaded to a CSV file when trying.