V24/Win7. I can't create a subfolder in Inbox.
RMB on Inbox lets me create a new folder, RMB on the folder does not list an option for creating a subfolder
Chosen solution
Check with your email provider if they limit the no. of folder levels you can create.
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Right-clicking any other folder than Inbox shows the option 'New Subfolder' here.
Try to start Thunderbird in safe mode and check if this makes a difference.
No help. there's 10 menu items, none of which is "New Subfolder."
Can you provide a screenshot?
Yes...
Is this an IMAP account? Then your email provider may limit the number of subfolders levels you can create.
Can you create subfolders underneath Local Folders?
It is IMAP. And I *can* create subfolders under Local Folders...
Chosen Solution
Check with your email provider if they limit the no. of folder levels you can create.
It used to work. Can I move my folders to Local? Does that mean they're stored on my computer? That would be preferable anyway...