Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Opens only as a thumb-nail; cannot get it in a window(I have Windows 7)

more options

I have Firefox 4.0.1 No trouble with it. Suddenly I cannot get it up from the thumb nail above the task bar. I tried reinstalling it over the original reinstalation but no change. I am now having to struggle with Outlook!

I have Firefox 4.0.1 No trouble with it. Suddenly I cannot get it up from the thumb nail above the task bar. I tried reinstalling it over the original reinstalation but no change. I am now having to struggle with Outlook!

All Replies (2)

more options

Upgrade your browser to Firefox 9 and heck

more options

I now have Firefox 9but the same fault. It opens only as a thumbnail.