Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I download, setup and install(upgrade) Firefox 4.0.1 When I click on Mozilla Firefox icon I get the Features tour - how do i START Firefox ?

  • 1 پاسخ
  • 43 have this problem
  • 7 views
  • آخرین پاسخ توسّط cor-el

more options

I don't know how to ask the question any more explicitly than I already have -

1) I download Firefox 4.0.1 to the Downloads folder 2) I dblclick on the downloaded file - it opens, extracts and builds the setup file 3) I dbl-click the setup file - it opens and sets up Firefox - actually an upgrade 4) I close the downloads folder 5 I click on START icon 6 I dbl-click on Firefox Icon The features and tour program opens - I have searched everywhere I can to OPEN firefox and start browsing but cannot

I don't know how to ask the question any more explicitly than I already have - 1) I download Firefox 4.0.1 to the Downloads folder 2) I dblclick on the downloaded file - it opens, extracts and builds the setup file 3) I dbl-click the setup file - it opens and sets up Firefox - actually an upgrade 4) I close the downloads folder 5 I click on START icon 6 I dbl-click on Firefox Icon The features and tour program opens - I have searched everywhere I can to OPEN firefox and start browsing but cannot

All Replies (1)

more options

See these articles for some suggestions: