Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need Help

  • 5 پاسخ
  • 0 have this problem
  • 2 views
  • آخرین پاسخ توسّط david

more options

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.
Attached screenshots

All Replies (5)

more options

Unfortunately , we have no access to your wifi setup. I suggest you contact your ISP for assistance in that.

more options

Everything is good at my ISP is it related to thunderbird. Can you please check.

more options

OK, you posted it as a wifi problem, but if you post a screen shot of your server setup and your SMTP server setup, maybe some ideas will surface. I am referring to the panes that show server, port, authentication and email.

more options

Can we get on a call and resolve this as my work is affected due to this

more options

The forum is our only support. If you will post some specifics, we may be able to help.