Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I try to import an email file with several emails, but only one email is imported from that file

  • 5 پاسخ
  • 1 has this problem
  • 23 views
  • آخرین پاسخ توسّط nettrakett

more options

Hi.

I've recently changed email host. The old email account is backed up locally on my laptop.

I've setup the new email account in Thunderbird, and I need to import the backed up files (the old emails). I've installed the ImportExport-tool add-on. When I import a file (which I know contains a lot of emails) there's only one single email being imported.

I've tried creating a folder in the "Local folders" and "import all messages from a directory" and "also from its subdirectories", but no emails are imported.

What should I do?

Hi. I've recently changed email host. The old email account is backed up locally on my laptop. I've setup the new email account in Thunderbird, and I need to import the backed up files (the old emails). I've installed the ImportExport-tool add-on. When I import a file (which I know contains a lot of emails) there's only one single email being imported. I've tried creating a folder in the "Local folders" and "import all messages from a directory" and "also from its subdirectories", but no emails are imported. What should I do?

Chosen solution

re :The old email account is backed up locally on my laptop.

Senario example: If you had a backed up mail account with 'Inbox' and that folder contained subfolders X, Y, Z This is what you would see in your profile mail account folder. Inbox (no extension) this is an mbox file containing emails. Inbox.msf this is an indexing file - it does not contain emails. Inbox.sbd folder - this contains the X,Y, Z mbox and .msf files.

Right click on folder in 'Local Folders' select 'ImportExporttools' > 'Import mbox file' select: 'Import one or more mbox files with it's/their subdirectory' click on ok

Navigate to backed up mail account folder. select the 'Inbox' mbox file (no extension) click on 'open'

This will import everything in 'Inbox' and also the subfolders X,Y,Z

Read this answer in context 👍 0

All Replies (5)

more options

What type of file are you trying to import from?

more options

Good question. I don't really know.. In my computer, the file type is "File"...

more options

No, now I see the file type is .sbd

more options

Chosen Solution

re :The old email account is backed up locally on my laptop.

Senario example: If you had a backed up mail account with 'Inbox' and that folder contained subfolders X, Y, Z This is what you would see in your profile mail account folder. Inbox (no extension) this is an mbox file containing emails. Inbox.msf this is an indexing file - it does not contain emails. Inbox.sbd folder - this contains the X,Y, Z mbox and .msf files.

Right click on folder in 'Local Folders' select 'ImportExporttools' > 'Import mbox file' select: 'Import one or more mbox files with it's/their subdirectory' click on ok

Navigate to backed up mail account folder. select the 'Inbox' mbox file (no extension) click on 'open'

This will import everything in 'Inbox' and also the subfolders X,Y,Z

more options

Yes, that worked. Thank you so much!