Firefox bookmarks/toolbar deleted after software update for Microsoft
Firefox bookmarks and toolbar were deleted after a software update from my mac computer - an update from Microsoft - affecting word & firefox. The restore function within the bookmark section does not work - it shows the back ups but then states "unable to process the backup file"
Firefox bookmarks and toolbar were deleted after a software update from my mac computer - an update from Microsoft - affecting word & firefox. The restore function within the bookmark section does not work - it shows the back ups but then states "unable to process the backup file"
Chosen solution
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
All Replies (2)
Chosen Solution
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
THANK YOU! Got my bookmarks back - very much appreciate the solution info.