Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

I'm receiving an email repeatedly, that was only sent once...help?

  • 3 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط Matt

jkwelch
jkwelch
more options

So far, I've received the same email about 100 times from one of my contacts. It has a bigger file attached to it. Thunderbird says it's downloading "1 of 43 emails...", but it never gets passed one or two copies of this same email. I've checked with the sender, and she's had her IT guys checking it. Only one email was sent to me from their account. I've forced quit Thunderbird, changed my password, updated Thunderbird, and nothing has changed.

When I go directly to my yahoo account, this email doesn't show up, and I can receive new emails. Help???

So far, I've received the same email about 100 times from one of my contacts. It has a bigger file attached to it. Thunderbird says it's downloading "1 of 43 emails...", but it never gets passed one or two copies of this same email. I've checked with the sender, and she's had her IT guys checking it. Only one email was sent to me from their account. I've forced quit Thunderbird, changed my password, updated Thunderbird, and nothing has changed. When I go directly to my yahoo account, this email doesn't show up, and I can receive new emails. Help???

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Disable email scanning in your anti virus program. Reboot and allow the mail to download. Turn the anti virus back on after if you like.

Anti virus programs having a fit over a single mail and the single most common cause if this. If disabling the anti virus does not work, it may be the mail is corrupt on the server and you will need to delete it on the server and get it resent. (rare, but it does happen. More often with Yahoo properties for some reason)

jkwelch
jkwelch Question owner
more options

I really appreciate your help! Unfortunately, it didn't fix it. I'm not sure how to delete mail off a server :/ Where do I find the server?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Log into web mail with your browser.