Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Randomly stops loading web pages properly until restart.

  • 4 پاسخ
  • 18 have this problem
  • 5 views
  • آخرین پاسخ توسّط Corneliu

more options

So i want to first say that iv been a long time firefox user, however a few firefox builds ago i started having this issue where randomly when clicking a link or typing a page into the url and attempting to load, the browser would just load... and load.... and load until i exited browser and reclicked the link or retyped it into the url where it would then proceed to practically instantly load like normal.

First i thought i might have a virus, however cleaning my PC with 0 results found did not stop this issue, rebuilding 3 new PC's for my home also did not stop this issue because its currently happening on all of my computers in the home. I then thought maybe it was my internet however a few friends iv asked who also use firefox experience the same issue. Unfortunately i switched to another browser to stop the problem but when i heard there was a new firefox update i came back. However the problem still persist today as of 6/8/14.

If anyone knows a fix please let me know so i don't have to switch to a different browser again.

So basically when it loads extremely slow all i have to do is literally exit browser and reopen the exact same link and it works flawlessly, until the issue pops up again when clicking on another link however many minutes later.

I would also like to note (if it helps at all) that when it decides to start this loading bug error, one particular webpage seems to be exempt from it "Bing.com" no matter if im having this issue bing loads instantly every single time regardless, i dont use bing so i have no clue why this website does not have the same issues as every other website. (bing works for every PC as well in my home during this issue)

Thanks for the help in advance.

So i want to first say that iv been a long time firefox user, however a few firefox builds ago i started having this issue where randomly when clicking a link or typing a page into the url and attempting to load, the browser would just load... and load.... and load until i exited browser and reclicked the link or retyped it into the url where it would then proceed to practically instantly load like normal. First i thought i might have a virus, however cleaning my PC with 0 results found did not stop this issue, rebuilding 3 new PC's for my home also did not stop this issue because its currently happening on all of my computers in the home. I then thought maybe it was my internet however a few friends iv asked who also use firefox experience the same issue. Unfortunately i switched to another browser to stop the problem but when i heard there was a new firefox update i came back. However the problem still persist today as of 6/8/14. If anyone knows a fix please let me know so i don't have to switch to a different browser again. So basically when it loads extremely slow all i have to do is literally exit browser and reopen the exact same link and it works flawlessly, until the issue pops up again when clicking on another link however many minutes later. I would also like to note (if it helps at all) that when it decides to start this loading bug error, one particular webpage seems to be exempt from it "Bing.com" no matter if im having this issue bing loads instantly every single time regardless, i dont use bing so i have no clue why this website does not have the same issues as every other website. (bing works for every PC as well in my home during this issue) Thanks for the help in advance.

Modified by Jgriffith9601

All Replies (4)

more options

If you were able to load websites that are loading in other browsers, then there may be a cause that your Internet security software (including antivirus programs, firewalls, anti-spyware programs, etc.) is likely to preventing your Firefox from connecting to the Internet. In general, one should make sure that his Internet security software remains up-to-date and in this case, remove Firefox from your program's list of trusted or recognized programs, then add it back.


Browser Support

Modified by Rodney07

more options

well i am using Norton however the other Computers in my home aren't using the same internet security as i am, yet they have the same issue.

more options

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

I had a recent problem which was making the Firefox behaving in a similar way. In my case, the culprit was a plugin which was displaying some info about the website I was visiting (IP, location, domain info, etc). So, I suggest that you'd review all the plugins which:

  • Can interfere with the communication between your computer and the server
  • Would perform additional requests to other servers, with the purpose of acquiring info, whenever you visit a page.

You can deactivate one/few plugins at a time and check, however a quick way to see if the issue are caused by one of them is to use Help -> Restart with addons disabled and select the Safe Mode, which will deactivate all the plugins until the next Firefox restart.