Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PLEASE, once and for all a solution for getting RECOVERY KEY

  • 1 پاسخ
  • 1 has this problem
  • 11 views
  • آخرین پاسخ توسّط the-edmeister

more options

First off, I would just like to say that I believe this is the STUPIDEST PROBLEM... Why the heck do we need even need a username, password... AND SOME SECURITY KEY THAT IS IMPOSSIBLE TO FIND?

I have read all of the 100's of replies on this topic... And NOT A SINGLE ONE SOLVED MY PROBLEM!

Here are snapshots showing...

  1. 1. Under "manage my account" there is NO reference to security keys OR add a device.

http://gyazo.com/0bef0d753192d8ce2d068250ed07478a

  1. 2. Here you can see under Sync settings there again is NO reference to security keys OR add a device...

http://gyazo.com/87cc08abebb8ee90f107d9ad4645111a

I mean come guys... Can you simply get rid of this BS security key and add a link that says "add a device"

All this accesses is our bookmarks and stuff... Its not my bank info or anything crazy. My god, my bank is not this difficult to use.

Im sorry if Im being rude here but Im so frustrated at this point. All this frustration just to access my bookmarks is crazy to me. I wasted over an hour looking for a solution and havent been able to find one. So forgive me for being so negative.

P.S. I also checked my "saved passwords" under the security tab and there was no password or security key!

First off, I would just like to say that I believe this is the STUPIDEST PROBLEM... Why the heck do we need even need a username, password... AND SOME SECURITY KEY THAT IS IMPOSSIBLE TO FIND? I have read all of the 100's of replies on this topic... And NOT A SINGLE ONE SOLVED MY PROBLEM! Here are snapshots showing... #1. Under "manage my account" there is NO reference to security keys OR add a device. http://gyazo.com/0bef0d753192d8ce2d068250ed07478a #2. Here you can see under Sync settings there again is NO reference to security keys OR add a device... http://gyazo.com/87cc08abebb8ee90f107d9ad4645111a I mean come guys... Can you simply get rid of this BS security key and add a link that says "add a device" All this accesses is our bookmarks and stuff... Its not my bank info or anything crazy. My god, my bank is not this difficult to use. Im sorry if Im being rude here but Im so frustrated at this point. All this frustration just to access my bookmarks is crazy to me. I wasted over an hour looking for a solution and havent been able to find one. So forgive me for being so negative. P.S. I also checked my "saved passwords" under the security tab and there was no password or security key!

All Replies (1)

more options

The Recovery Key, aka Sync Key, isn't used in Firefox 29 + versions, which have newSync.