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How do I restore a deleted e-mail account

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by BIGRBL

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I kept getting a message that there was a password authentication error, and could not poll for e-mail on one account. I tried resetting the password, no help. So I deleted the account and re-entered it (now it works), but lost all of the e-mails and file folders in Thunderbird. How do I restore those folders and e-mails? System restore did not help.

I kept getting a message that there was a password authentication error, and could not poll for e-mail on one account. I tried resetting the password, no help. So I deleted the account and re-entered it (now it works), but lost all of the e-mails and file folders in Thunderbird. How do I restore those folders and e-mails? System restore did not help.

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Chosen Solution

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Worked for this technological troglodyte. Thanks for the fast response. It was my wife's computer--doubtful I will ever learn!