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How do I get Thunderbird to use my military Cac Card (Smart Card) as my sign-in password for my AKO account?

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  • 2 have this problem
  • 127 views
  • Last reply by ChaseMichs

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The army AKO email forces me to redo my password every month unless I use my Cac Card to sign in. How do I get Thunderbird to read my Cac Card and use that to sign into my ako email with? I have found a step-by-step process online (http://militarycac.com/files/Thunderbird_CAC_Digital_Signature.pdf) however when I get to the ActivClient download (step one) it tells me that installing ActivClient might make things not work. Is there an easy way to do this? Please help!

The army AKO email forces me to redo my password every month unless I use my Cac Card to sign in. How do I get Thunderbird to read my Cac Card and use that to sign into my ako email with? I have found a step-by-step process online (http://militarycac.com/files/Thunderbird_CAC_Digital_Signature.pdf) however when I get to the ActivClient download (step one) it tells me that installing ActivClient might make things not work. Is there an easy way to do this? Please help!

All Replies (2)

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Check with the AKO Help Desk.

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Follow the guide in the pdf at the link below, it should fix the problem:

http://enterprise-email.org/joint-knowledge-online-cac-login-troubleshooting/