Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Videos not playing in Firefox

  • 2 replies
  • 11 have this problem
  • 3 views
  • Last reply by jhill10

jhill10
jhill10
more options

When I try to play videos on sites like YouTube or Newsy.com I just get a blank screen where the video should be. No error message.

When I try to play videos on sites like YouTube or Newsy.com I just get a blank screen where the video should be. No error message.

Chosen solution

This may be caused by a recent Flash 11.3 update.

See:

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

This may be caused by a recent Flash 11.3 update.

See:

jhill10
jhill10 Question owner
more options

Many thanks for your rapid reply. I deactivated the RealPlayer download function and this has solved the problem—except that I now can't automatically download videos. ;-(