Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cant get any sound with Firefox but I have sound with Internet Explorer

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Matt_G

bholmes
bholmes
more options

i cant get any sound with Firefox. I have sound with Internet Explorer

i cant get any sound with Firefox. I have sound with Internet Explorer

Chosen solution

Hi bholmes,

Have you looked at the Knowledge Base article What to do if Firefox won't play any sounds? There is a lot of good troubleshooting tips in there. You might have just accidentally disabled sound for Firefox.

There is also a chance it is a plugin issue. If the first article doesn't help, take a look at Fix common audio and video issues.

Hopefully this helps!

Read this answer in context 👍 1

All Replies (1)

Matt_G
Matt_G
more options

Chosen Solution

Hi bholmes,

Have you looked at the Knowledge Base article What to do if Firefox won't play any sounds? There is a lot of good troubleshooting tips in there. You might have just accidentally disabled sound for Firefox.

There is also a chance it is a plugin issue. If the first article doesn't help, take a look at Fix common audio and video issues.

Hopefully this helps!