Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

B A website is sticking when looking for flights, but only on my pc. This is a new problem. What will have changed to cause this?

  • 1 reply
  • 8 have this problem
  • 2 views
  • Last reply by cor-el

more options

When I try book a flight on www.britishairways.com the site will let me select a destination but won't go on from their to find a flight. This only happens on firefox, not on Internet Explorer, and the problem has only started last week.

URL of affected sites

http://www.britishairways.com/travel/fx/public/en_gb

When I try book a flight on www.britishairways.com the site will let me select a destination but won't go on from their to find a flight. This only happens on firefox, not on Internet Explorer, and the problem has only started last week. == URL of affected sites == http://www.britishairways.com/travel/fx/public/en_gb

Chosen solution

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems